Technical support is available to users via its internal Help Guide. Assistance will also be available through the RDA Toolkit Support Center (see below), which will be accessible in the Toolkit via the "Support" link.
RDA Toolkit accounts can be managed through the admin system located at http://admin.rdatoolkit.org/. Use your account ID and password to log into the site. The Help Guide includes information on how to use the admin system.
In order to streamline support requests and better serve you, we utilize a support ticket system via the RDA Toolkit Support Center. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required. Please contact us via the RDA Support Center for information about: