
Users conducting an "Exclude Examples" search are confused by the presence of highlighted hits in the examples when clicking through to a search result. The highlighting of search terms is a process done separately from the search, so the presence of highlighted search terms in an example does not factor in the determination of search results. However, the highlighting in the examples is misleading and undermines user confidence in the search.
While the Exclude Examples search does function properly, users would feel more confident in the accuracy of the search results if highlighted hits on search terms did not appear in the examples. Reset the search functionality so that when examples are excluded from the search, no highlighted search terms appear in the display.